Curran AI ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Who we are
Curran AI provides AI-powered communication and automation services to HVAC, plumbing, and other trade contractors, including missed-call text response, appointment scheduling, and customer follow-up.
Harrison, New York
info@curranai.com
(914) 873-1454
Information we collect
We collect information you give us directly, including:
- Name
- Phone number
- Email address
- Business name and type
- Any details you include in a form, text message, or voicemail
We also collect basic technical information automatically when you visit our website, such as browser type, device type, pages visited, and approximate location based on IP address.
How we use your information
- To respond to your questions and requests
- To contact you about services you asked about
- To schedule appointments and send confirmations or reminders
- To provide and improve our services
- To send service-related updates
- To meet legal and regulatory obligations
Text messaging (SMS)
If you provide your phone number and agree to receive text messages from us, here is how that works.
Consent
We only send text messages to people who have given us permission — by submitting a form, checking a consent box, calling or texting our business number, or asking us directly. Consent to receive text messages is never a condition of purchasing anything from us.
Message frequency
Message frequency varies depending on your interaction with us.
Costs
Message and data rates may apply.
Opting out
You can stop receiving text messages at any time by replying STOP to any message. We will send one final message confirming you have been unsubscribed, and you will not receive further messages from us.
Getting help
Reply HELP to any message for assistance, or contact us at info@curranai.com or (914) 873-1454.
No sharing of phone numbers or SMS consent. Mobile phone numbers and SMS consent are not shared, sold, rented, or otherwise disclosed to any third party or affiliate for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
How we share information
We do not sell your personal information. We share information only in these limited situations:
- Service providers. We use trusted vendors to operate our business — for example, our customer relationship management platform, phone and messaging providers, scheduling tools, and payment processors. These providers may only use your information to perform services for us.
- Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Curran AI, our customers, or others.
As stated above, mobile phone numbers and SMS consent are excluded from all sharing, including with service providers for their own marketing purposes.
Cookies and analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve it. You can set your browser to refuse cookies, though some parts of the site may not work properly if you do.
Data retention
We keep your information for as long as needed to provide our services and to meet legal, accounting, or reporting requirements. When it is no longer needed, we delete it or make it anonymous.
Security
We take reasonable steps to protect your information, including using reputable providers with industry-standard security practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can:
- Ask what personal information we hold about you
- Ask us to correct or delete your information
- Opt out of text messages by replying STOP
- Unsubscribe from emails using the link in any email
To make a request, email us at info@curranai.com. We will respond within a reasonable time.
Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top. Significant changes will be communicated where appropriate.